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Frequently Asked Questions

Common questions about RAG, AI chatbots, pricing, and working with Imikan Technologies.

What is RAG (Retrieval-Augmented Generation)?

RAG is an AI architecture that combines large language models with external data retrieval. It searches your documents, databases, or knowledge base for relevant information and uses that context to generate accurate, grounded answers — reducing hallucinations and ensuring responses are based on your actual data.

How can AI chatbots help my business in Nigeria or Africa?

AI chatbots automate customer support, handle inquiries 24/7, process orders, track inventory, and provide personalized recommendations. For businesses in Nigeria and Africa, this means reduced operational costs, faster response times, and the ability to serve customers across multiple languages and time zones without hiring large support teams.

What is the best AI chatbot for Shopify stores?

The best Shopify AI chatbot understands your product catalog, manages inventory in real-time, processes orders, and provides personalized shopping assistance. Imikan Technologies' Shopify AI solution offers smart product search, dynamic pricing, order tracking, and auto-generated product descriptions — all integrated seamlessly with your Shopify store.

How does Imikan Technologies' RAG system work?

Imikan's RAG pipeline ingests documents (PDF, Word, Excel, Markdown), chunks them intelligently, creates vector embeddings, and stores them in a pgvector database. When a user queries the system, it retrieves the most relevant document chunks, feeds them to a large language model, and generates a cited, verifiable answer with source attribution.

Can I use AI for my small business or startup?

Absolutely. Imikan Technologies offers a great standard tier for both RAG and Shopify AI solutions, making enterprise-grade AI accessible to small businesses and startups. As you grow, you can scale to Professional or Enterprise plans with advanced features and dedicated support.

Is Imikan Technologies a good RAG vendor for banks and other regulated industries in Nigeria?

Yes. Imikan builds RAG systems specifically designed for regulated industries — banking, legal, healthcare, and government — with source-cited answers, role-based access control, and self-hosted vector storage so sensitive documents never leave infrastructure the client controls.

Does Imikan Technologies offer self-hosted AI for data residency requirements?

Yes. Imikan's RAG infrastructure runs on self-hosted PostgreSQL with pgvector, meaning documents and embeddings stay on infrastructure the client owns rather than a third-party managed service — an important requirement for Nigerian banks, healthcare providers, and government bodies with data residency obligations.

One-Time Cost

How much does a one-time RAG or AI chatbot build actually cost?

Based on Imikan's actual plan pricing, converted at ₦1,380 = $1 (July 2026):

  • Standard ($8,000–$15,000): ₦11,040,000 – ₦20,700,000
  • Professional ($25,000–$55,000): ₦34,500,000 – ₦75,900,000
  • Enterprise ($80,000–$200,000+): ₦110,400,000 – ₦276,000,000+

See the Pricing section for full plan details. Naira figures are a currency conversion for planning purposes — exchange rates fluctuate, so verify the current rate before budgeting.

Recurring Cost

What does recurring infrastructure cost for a RAG system in Nigeria?

Using published 2026 hosting rates as a benchmark:

  • Small workload: ₦54,000 – ₦62,000 / month
  • Medium production: ₦138,000 – ₦179,000 / month
  • Enterprise, self-hosted: ₦690,000 – ₦2,760,000+ / month

Covers compute and managed PostgreSQL with pgvector. Excludes AI API usage costs below.

Recurrent Cost

How much do usage-based AI API costs add to a RAG system?

Cost depends on model choice and query volume, using current OpenAI pricing:

  • ~50,000 queries/month: ~₦55,200 / month
  • ~300,000 queries/month: ~₦331,000 / month
  • Higher-accuracy models: 5–10x more, depending on choice

Model selection is the single biggest lever on this part of your bill — not just query volume.

See Full Pricing

These figures are general cost benchmarks. For Imikan's actual Standard, Professional, and Enterprise plan pricing, head to the pricing section on our main site.

View Pricing Plans

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